Summary has two varieties of format, Structured and narrative. In a very structured abstract, we use headings and make certain all important information, and the researcher decides to see the summary whether or not to go on a complete case study or to move on by only reads the abstract. https://charliemguvq.bloguetechno.com/indicators-on-hbr-case-study-writing-help-you-should-know-69904500