I am absolutely sure this isn't person error, since the recovery phrase was present in two distinct areas: backed up in a file on S3, and printed on a bit of paper. bip39-phrase.com is really an informational site devoted to technologies and tools for protected copyright storage. We provide helpful https://bookmarkfox.com/story4387386/the-ultimate-guide-to-bip39-seed-phrase-mnemonics-generator