Using AI in customer service makes it possible for customer service teams to gather client insights. With Zendesk, for example, intelligence from the context panel arrives Outfitted with AI-run insights that offers brokers entry to customer intent, language, and sentiment so that they learn how to solution an conversation. NIST https://americanjainidentity.domains.uflib.ufl.edu/education/blog/learn-about-tidio-and-using-ai-customer-service-for-your-business